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Dispatch Assistant

Location:Oak Brook, IL
Salary Range:12.00 / hour
Exempt/Non-Exempt:Non-Exempt
Employment Type:Other
Department:Field Operations
Description:Position Summary/Key Objectives:
•Support Field Operations Dispatch by answering phone calls from Field Technicians
•Assist with processing work orders on a daily basis
•Contact Direct TV via phone or website to assist customers and technicians
•Performing administrative support and other related duties to help coordinate technicians efficiently
Duties:Responsible for:
•Calling customers to reschedule appointments
•Enter data, light filing and other support duties as needed
•Representing Access Media 3 in a professional & respectful manner
•Assumes additional duties and undertakes special projects as assigned.
Qualifications:Required Skills:
•Basic Excel
•Database knowledge
•Highly detail oriented
•Ability to multi-task as day to day activity varies
•Demonstrate the ability to work in a fast paced environment

Hours: 30-35 hours a week from 1:00 p.m. – 8:00 p.m. Pay: $12.00/hr.


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